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ViX

ViX

vix.com
What is your customer experience with ViX?

ViX Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

ViX has a 1.4 star rating from 548 customer reviews; 5% would recommend. Consumers are mostly dissatisfied, citing high price level and frequent access problems.

Key Takeaways for Future Customers

  • Read ViX reviews for recurring issues before subscribing to a membership.
  • Expect potential billing surprises and prepare documentation for refund requests.
  • Have patience with customer service and account recovery for multiple devices.

Negative Feedback / Risk Areas

  • Widespread customer complaints about poor customer service and unresponsive support.
  • Multiple reports of unauthorized charges, billing errors, and trouble canceling subscriptions.
  • Frequent inability to access premium or ad free features on TVs and apps.

Positive Feedback

Some users note good programs and 50% say they may use ViX again despite issues.

View full overview ›

Media from reviews

ViX - Bad service cause I been trying to contact customer service and no luck yet!
ViX - Despute chargesViX - Despute charges - Image 2ViX - Despute charges - Image 3Cancelar vix +ViX - Para ver por qué no me dan lo que estoy pagandoViX - Unauthorized charge
View all media ›

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Show reviews that mention
service subscription premium account customer customer service phone app number money
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Anonymous
map-marker Mesa, Arizona

I would like to know. Why was a charge...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I would like to know. Why was a charge of $65.31.

Was charge thru Google. I never authorized that payment. You guys just went and removed it. When there was no authorization to pay.

If i could of afford it.

I would if done it thru website. I need that to be refund back Then you don't even have customer contact over the phone

User's recommendation: Keep using same email. My email was Genacito05@***.com when I started 2024. Then my ex partner turn off my phone. Is ridiculous that you can't talk to a live person not happy.

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Armin N Zyw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized charge

ViX - Unauthorized charge
ViX - Unauthorized charge - Image 2

There was 2 unauthorized charges on my account from ***. One for $149.00 MXN AND ONE FOR $999.00 MXN I NEED THOSE REMOVED PLEASE. MY NUMBER IS ***

Loss:
$74
Pros:
  • Live sports
Cons:
  • Bad service

Preferred solution: Full refund

View full review
Victor R Sbs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Redding, California

Para ver por qué no me dan lo que estoy pagando

ViX - Para ver por qué no me dan lo que estoy pagando

Que estoy pagando más de 16 al mes para ver los partidos del mundial. Y no e podido ver ninguno así que si va *** Hasi mejor necesito mi dinero para tra y poner otro servicio que si cumpla con lo que estoy pagando

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Marcio M Pcj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Austin, Texas

Cancelar vix +

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Cancelar vix +
Updated by user Jul 01, 2026

Que no compren Vix no sirve

Original review Jun 15, 2026

Ya no quiero tener Vix {{Redacted}}

View full review
Bertha A G
map-marker Detroit, Michigan

Despute charges

ViX - Despute charges
ViX - Despute charges - Image 2
ViX - Despute charges - Image 3

My card is been charged even twice month & my boyfriends card too dont even have the account under my name any more is under his name dont see getting charged would like to get reimbursed my money

Loss:
$26

Preferred solution: Full refund

View full review
Adonay Rit
map-marker Reno, Nevada

Payment

ViX - Payment
ViX - Payment - Image 2

I tried to reactivate my subscription and it charged me twice last month. You charged me four times and today you charged me twice cause I reactivated my subscription.

View full review
Laura B Rzy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Whittier, California

Worse app

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AI Highlights
  • - I need my telenovela fix, but Vix is frustrating and I keep using it.
  • - Few entertainment options; I would switch if a working app existed.
ViX - Worse app

I cannot help myself; I need my telenovela fix, but Vix is the most frustrating app I continue to keep. Unfortunately, there aren't many choices for my choice of entertainment, but if a working app became available, I would switch without hesitation.

Pros:
  • Content
Cons:
  • It works sometimes

Preferred solution: Deliver product or service ordered

View full review
Darlinda jacques A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Taunton, Massachusetts

No puedo ver mis telenovelas… ya pague como 2veces al mismo tiempo y me dicen que no puedo… y ya sacaron el dinero de mismo tiempo cuenta…

ViX - No puedo ver mis telenovelas… ya pague como 2veces al mismo tiempo y me dicen que...

Ya pagué 2 veces hoy para ver las novelas sin anuncios, pero igual me dicen que tengo que pagar otra vez. Por favor, verifícalo para mí o devuélveme el dinero de regreso.

Loss:
$50
Pros:
  • Sin anuncios
Cons:
  • 1400

Preferred solution: Full refund

View full review
Micaela L Bbk
map-marker Anaheim, California

Service not working

AI Highlights
  • - I paid for one year of service; premium access isn't delivering.
  • - There is no customer service to speak with.
  • - VIX is described as the worst company.
ViX - Service not working

I have paid for one year of service, and it is ridiculous. I can see the shows I want when I paid for the premium service.

I need to speak to a representative, and they have no customer service. VIX is the worst company.

Preferred solution: Full refund

User's recommendation: Don’t pay for this service it is worthless

View full review
Ladainian Tgj
map-marker Puerto Vallarta, Jalisco

Horrible service Want to get package, need help to do so!

AI Highlights
  • - Terrible service.

Terrible service

Today's Devotional:

And because you are sons, God has sent forth the Spirit of His Son into your hearts, crying out, Abba, Father!

Galatians 4:6

The word father conjures up different images for everyone. To some it brings the picture of love, laughter, respect, and acceptance.

Unfortunately, others associate the term father with fear, rejection, and disappointment. That is why it is so important not to take your understanding of your heavenly Father from your experience. Take it from Scripture. You undoubtedly had an imperfect earthly father, perhaps even one who brought you harm.

But, as in all of your Christian life, the key is not to understand the Bible based on your experience, but to understand your experience in light of the Bible. God is your model of a father in the truest sense of the word.

Your heavenly Father was willing to pay any price in order to save you (Rom. 8:32). Your heavenly Father_is always ready to meet your needs (Luke 11:11-13).

Your heavenly Father loves you so much that He is willing to discipline you to bring you to Christian maturity (Prov. 3:11-12; Heb. 12:5-10). Even when you rebel against Him and reject His love, your Father continues to do what is best for you (Rom.

5:8). He does not make His love for you conditional upon your love for Him. He loves you even when you are not loving Him (1 *** 4:19). He has made you His heirs and reserves a home for you in heaven (*** 8:15-17).

This is what a father is like biblically.

If this has not been your experience, it can be now.

There is One who has adopted you and who wants to love you in a way you have never experienced. Take comfort and strength from Himyour heavenly Father.

View full review
Ivonne V Sen

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Pablo, California

On one of my TV VIX is asking me to pay...

AI Highlights
  • - One TV shows a payment prompt and can't access VIX.
  • - A 9.99 charge occurred while fixing the TV; guidance to avoid charges is needed.

On one of my TVs, VIX is asking me to pay, and it is not letting me get to my account. On the other two TVs, the application is working fine, and by trying to fix the TV that is giving me trouble, I got charged $9.99.

Please tell me how I can fix this TV that is not working with VIX. I don't want to get charged again, and I really want to fix it so I can watch VIX on that TV.

When I had to pay, I had to use another email address, and it's ***. Thank you, gladly appreciated.

Loss:
$9
Pros:
  • Novellas are good because get to see them ahead
Cons:
  • You got to buy the package without commensals

Preferred solution: Full refund

User's recommendation: Check your TV'S for any problems

View full review
Armando S Rov

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Was loged out of vix and cant get back in im about to cancel your vix

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Can't log back in. I pay for a year, and I'm pretty pissed off. Now, for damn weeks I have been logged out and can't get back in.

Pros:
  • Good shows
Cons:
  • Bad service

Preferred solution: Price reduction

View full review
Armando S Rov

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very bad service cant even talk to any body and when u call no answer

Whatever, I wouldn't recommend to anybody. I get logged out of everything; I can't even talk to anybody about the problem.

Preferred solution: Full refund

View full review

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Yolanda W Nwt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

I can get it to work on all my another TV

Help me get VIX on my other TVs.

It's very hard to get in.

I have a year membership.

My cell: ***. Please call me.

Preferred solution: Help get to view VIX on my other TV

View full review
Jesus G Tah

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Canceled ***

Quiero cancelar vix premium y no e Poseidon por que no token service en espanol por favor me purse have el favor de cancelar

Preferred solution: Cancelar vix premiun

View full review
Manuel V Etw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Austin, Texas

Want to watch world fifa games

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What to watch world FIFA games. When we got Vix, it said to watch all games for one fee. Later, I saw that I have to get another program to watch the games.

Loss:
$84
Pros:
  • No good
Cons:
  • No good

Preferred solution: Full refund

User's recommendation: Give the right information

View full review

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